Frequently Asked Questions

📦 When will my order arrive?
Orders are processed in 1–2 business days. Most deliveries in Poland take 2–5 business days. You’ll receive a tracking link once your order ships.

🚚 Where do you deliver?
We currently ship exclusively within Poland.

🔍 How can I track my shipment?
A tracking link will be emailed after dispatch. Use it to monitor your delivery in real-time.

💳 Which payment methods do you accept?
• BLIK
• Visa
• Mastercard
All transactions are processed securely.

⏳ What should I do if my delivery is delayed?
Delays may occur due to weekends, public holidays, or courier issues. Contact info@avoviar.com with your order number if it hasn’t arrived.

🔁 Can I return my order?
Yes. Returns are accepted within 30 days if the swimwear is unused, undamaged, and in original packaging. Contact us before returning.

❗ What if I receive a damaged or incorrect item?
Notify us within 7 days with photos and your order number. We will arrange a replacement, refund, or store credit.

👙 Are your swimwear products comfortable and safe?
Yes. All swimwear is tested for comfort, durability, and safe use. Care instructions are included with each product.

💬 Need more help?
Email: info@avoviar.com
Phone: +48 735 069 083
Business hours: Monday to Friday, 9:00 AM – 5:00 PM